Terms & Conditions

These Terms govern your relationship with the operator of the Sky 247 services provided via the website skai247.bet and set out the legally binding terms and conditions applicable to all use of the Site and Services by you as a Player, effective from 6 November 2025.

Definitions

For the purposes of these Terms, the following definitions apply:

Operator: Sky Infotech Limited, a limited company registered and licensed in Curaçao under licence number 365/JAZ and sublicense GLH-OCCHKTW0707072017, with registered address at Abraham de Veerstraat 9, Willemstad, Curaçao. The Operator manages and controls the online gambling services offered through skai247.bet for the Sky 247 environment.
Site: The website skai247.bet, including all subdomains, mobile versions, and related platforms through which the Operator offers the Sky 247 services.
Services: All products and services made available by the Operator via the Site, including but not limited to sports betting, casino games, live casino games, virtual games, and promotional or bonus offers.
Sky 247: The localized presentation and configuration of the Services on skai247.bet targeted at players who access the Site from the United Kingdom or identify themselves as resident in the UK.
User or Player: Any natural person who creates an account or otherwise accesses or uses the Site or Services for any purpose.
Account: The personal betting and gaming account opened by a Player with the Operator through the Site.
Bet or Wager: Any sum of money risked by a Player on the outcome of a game, event, market or proposition offered by the Operator via the Site.
Bonus: Any promotion, reward, free bet, free spin, cashback, loyalty reward or other incentive credited to an Account subject to specific terms, including wagering or turnover requirements.
KYC (Know Your Customer): The verification procedures and checks carried out by the Operator to confirm the identity, age, residence and source of funds of a Player, which may include the collection of documents such as a passport and a recent utility bill (issued within the last 3 months).
Master Agent: An authorised third-party payment or collection agent engaged by the Operator, who may communicate with Players, including via messaging applications (such as WhatsApp or Telegram), to facilitate certain deposits or withdrawals on behalf of the Operator.
Payment Methods: All means by which a Player can deposit or withdraw funds, including bank cards, e-wallets, bank transfers, cryptocurrencies where available, and Master Agent arrangements as described in these Terms.
RTP (Return to Player)
Gaming Curacao: The regulatory authority in Curaçao that grants and oversees the licence under which the Operator provides the Services (365/JAZ).
UKGC: The UK Gambling Commission, the statutory regulator for gambling in Great Britain. The Operator does not hold a licence from the UKGC.
Business Day: Any day that is not a Saturday, Sunday or public holiday in Curaçao.

Account Registration

Eligibility and Age Verification

Minimum age: You may only open an Account and use the Services if you are at least 18 years old. The Operator implements KYC checks and reserves the right to request proof of age at any time.
Local law responsibility: It is your sole responsibility to ensure that accessing or using the Sky 247 Services via skai247.bet is lawful in your jurisdiction. The Operator does not hold a UKGC licence; therefore, certain UK-specific protections and schemes (including GamStop and UK-approved alternative dispute resolution services such as IBAS) do not apply.
Single account rule: You may only open and maintain one Account for the Sky 247 Services. Multiple accounts, whether under the same or different identities, are prohibited and may lead to suspension, closure and forfeiture of bonuses and winnings.

Account Creation Process

Registration details: To create an Account, you must complete the online registration form on skai247.bet, providing accurate and complete information including your full name, date of birth, country of residence, email address and any other mandatory fields.
Email and contact verification: You may be required to verify your email address and/or mobile number through a confirmation link or code. The Operator may restrict access or withdrawals until verification is successfully completed.
KYC documentation: Before allowing withdrawals, higher deposit limits or continued activity, the Operator will carry out KYC checks. You may be asked to upload or provide:
- A valid government-issued photo ID (for example, a passport); and
- A recent proof of address (for example, a utility bill or bank statement issued within the last 3 months).
Failure to provide documents, or provision of falsified or altered documents, may result in suspension or closure of your Account and possible voiding of bets and bonuses.
Ongoing verification: The Operator may conduct additional checks at any time, including on cumulative deposits, unusual betting patterns, or where required by anti-money laundering or counter-terrorist financing laws.

User Obligations and Security

Accuracy of data: You must ensure that all information you provide is true, accurate and up to date. You must promptly update your details on the Site when they change. The Operator may rely on the latest information supplied by you when communicating or processing payments.
Password confidentiality: You are responsible for maintaining the confidentiality of your login credentials. Any activity carried out through your Account using the correct username and password will be deemed to have been carried out by you.
Unauthorised access: You must immediately notify customer support if you suspect that your Account has been compromised, accessed without your authorization or used in any fraudulent manner.
Prohibited use: You must not use the Site or Services for any unlawful purpose, including but not limited to money laundering, terrorist financing, fraud, or involvement in any form of prohibited betting behaviour as defined in these Terms or in any policy referred to herein.

Betting & Gameplay Rules

Placing Bets

Offer and acceptance: A Bet is accepted by the Operator only when it appears as "accepted" in your betting history on the Site. Until that point, any indication of a potential Bet (including items in your bet slip) is an invitation to place a Bet and not a binding offer.
Minimum and maximum stakes: The Site displays applicable minimum and maximum stakes for each market or game. The Operator may adjust these limits at its discretion, including for individual Players, in order to manage risk or comply with regulatory obligations.
Odds and game rules: The rules for each sports market and casino game, including paytables and RTP (where provided), are available on the relevant section of the Site. Where proprietary "Sky" games are offered, RTP values are based on internal testing and supplier data; independent audit certificates may not always be publicly downloadable, but fairness is monitored through technical controls and regulatory oversight.
Time of placement: Bets must be placed before the official start of the event or game round, unless live betting is explicitly offered. The Operator reserves the right to reject or void Bets that are placed after the relevant cutoff time or where a market was incorrectly left open.

Modification, Cancellation and Errors

User amendments: Once a Bet has been accepted, you cannot cancel or amend it. It is your responsibility to check that the details of your Bet are correct before confirmation.
Obvious errors: If a Bet is accepted at odds or with terms that are clearly incorrect due to a technical or human error (for example, inverted odds or materially mispriced markets), the Operator may declare the Bet void or settle it at the correct odds, acting reasonably and consistently with industry practice.
Technical interruptions: If your connection is interrupted while placing a Bet or playing a game, the final records stored on the Operator's servers will be conclusive as to whether and how a Bet was placed and/or a game round was completed.
Settlement of Bets: Bets are settled on the basis of the official result as determined by the relevant governing body or game provider. In case of uncertainty, the Operator's settlement decision, acting reasonably and with reference to available information, shall be final.

Conduct in Live Casino, Chats and Social Features

Respectful behaviour: If the Site offers live casino or chat functions, you must behave respectfully towards dealers, support staff and other Players. Insults, harassment, threats, hate speech, discriminatory language or inappropriate content are strictly prohibited.
Prohibition of fraud and collusion: You must not engage in collusion with other Players, automated play (bots), chip dumping, arbitrage based on internal information, game manipulation or any other form of dishonest behaviour.
Monitoring and enforcement: The Operator may monitor gameplay and chat interactions. Suspected breaches may result in removal of chat access, confiscation of bonuses or winnings derived from prohibited conduct, suspension or permanent closure of your Account, and reporting to relevant authorities.
Responsible gambling: You are encouraged to set personal limits and to seek help if gambling ceases to be enjoyable. Although the Site may provide safer gambling tools, it is not integrated with the UK-wide GamStop scheme, and UK-specific self-exclusion protections mandated for UKGC-licensed operators do not apply.

Bonus Terms

Bonus Activation and Eligibility

Bonus offers: From time to time, the Operator may offer Bonuses (for example welcome offers, reloads, free bets, free spins or loyalty rewards) to Sky 247 Players on skai247.bet. Each Bonus is subject to the general provisions of these Terms and any specific terms communicated within the promotion.
Eligibility criteria: Eligibility may be restricted by country, currency, payment method, or Player status (for example "new customer" offers or VIP rewards). You must read the specific promotion terms carefully before participating.
Bonus crediting: Bonuses may be credited automatically when qualifying conditions are met, or require you to opt in, enter a bonus code or select the offer in your Account.

Wagering Requirements and Time Limits

Wagering (turnover) requirements: Unless otherwise stated, Bonus funds and any associated winnings must be wagered a specified number of times before they become withdrawable. For example, a 100% deposit Bonus with a 30x wagering requirement on the Bonus amount means you must place qualifying bets equal to 30 times the Bonus amount.
Timeframes: Each Bonus may be subject to a maximum validity period (for example, 7, 14 or 30 days from crediting). If wagering requirements are not completed within the stated timeframe, the Bonus and any associated winnings may be forfeited.
Game contribution: Different games may contribute differently towards wagering requirements. For example, most slots may contribute 100%, while table games, live casino or low-risk bets may contribute at a lower percentage or be excluded entirely.

Prohibited Bonus Practices

Abuse of promotions: The Operator reserves the right to withhold, cancel or reclaim Bonuses and associated winnings if it reasonably believes that you have engaged in Bonus abuse, including (but not limited to) matched betting, low- or zero-risk betting, collusion, Syndicate play, or using multiple accounts to claim the same offer.
Irregular betting patterns: Examples of prohibited betting patterns include but are not limited to placing single or multiple bets of a high proportion of your balance, then drastically reducing stake size, or placing offset bets to guarantee profits regardless of outcome during a wagering period.
Combining promotions: Unless explicitly permitted, you may not combine multiple Bonuses in a way that allows simultaneous wagering or hedging. Only one active Bonus may be subject to wagering at a time, and Bonus balances may be ring-fenced from real-money balances.

General Bonus Provisions

Right to amend: The Operator may modify, suspend or withdraw any Bonus or promotion at its discretion, provided that such changes do not unfairly disadvantage Players who have already met qualifying conditions, in which case the original terms will continue to apply to those Players.
Priority of terms: In case of conflict between these general Bonus Terms and specific promotional terms, the specific promotional terms shall prevail to the extent of the inconsistency.

Payments & Withdrawals

Deposits

Payment methods: The Operator may make available a range of deposit options including bank cards, e-wallets, bank transfers, cryptocurrencies (where lawful) and deposits facilitated by Master Agents. Availability depends on your jurisdiction, currency and account status.
Third-party processors: To protect the integrity of transactions, particularly in stricter jurisdictions such as the UK, deposits may be processed via third-party payment aggregators and Master Agents. Such entities act on behalf of the Operator, but may appear under different trading names on your bank or card statements.
Deposit limits: Minimum and maximum deposit amounts are displayed on the Site and may vary by method. The Operator may adjust your personal limits based on KYC checks, responsible gambling considerations or risk management.
Availability of funds: Deposited funds are generally credited to your Account promptly once authorised by your payment provider. The Operator is not responsible for delays caused by banks, e-wallet providers, Master Agents or blockchain confirmations.

Withdrawals

Withdrawal conditions: Before processing a withdrawal request, the Operator may require completion of full KYC verification and may conduct additional checks on gameplay and transaction history.
Payment routes: Wherever possible, withdrawals will be made via the same method and to the same account used for deposits. Where this is not feasible, alternative methods may be offered, including payments facilitated by Master Agents or different processors.
Processing times: The Operator aims to review and process withdrawal requests within a reasonable timeframe (for example, within 1-3 Business Days for standard cases), but actual receipt times depend on the payment method, KYC status, weekends and holidays. Email support response times may exceed 48 hours; live chat and messaging channels may provide faster updates.
Fees: The Operator may charge fees for certain deposit or withdrawal methods, currency conversions or repeated withdrawals within a short period. Any such fees will be shown on the cashier page before you confirm the transaction.
Pending and cancellation: While a withdrawal is pending, the Operator may allow you to cancel it (subject to responsible gambling controls). Once processed, it cannot be reversed and becomes subject to the timelines of banks and processors.

Chargebacks, Refunds and Reversals

Chargebacks: If you initiate a chargeback or payment dispute without lawful grounds, the Operator may suspend or close your Account, cancel any pending withdrawals and recover any costs incurred.
Refunds of bets and bonuses: In cases of technical errors, cancelled events or clearly void markets, the Operator may refund stakes to your Account. Bonus funds may be adjusted or removed if a promotion is voided, cancelled or found to have been applied incorrectly.
Fund protection: Player balances are maintained in operational accounts managed by or on behalf of the Operator. There is no UK-style insolvency or trust protection scheme in place, and your funds may be at risk in the event of the Operator's insolvency.

Source of Funds and Anti-Money Laundering

Source of funds checks: The Operator may request information and documentation regarding the source of your funds and wealth, in line with anti-money laundering and counter-terrorist financing obligations.
Suspicion of unlawful activity: If the Operator reasonably suspects that funds are derived from unlawful activity, it may freeze or close your Account, withhold payments and report the matter to relevant authorities or Gaming Curacao.

Limitation of Liability

Operator's Obligations

Fairness and integrity: The Operator endeavours to provide fair and properly functioning games and betting markets, using reputable software providers and employing random number generators (RNGs) where applicable. Licensing by Gaming Curacao requires adherence to certain standards of fairness and security.
Accuracy of information: While the Operator aims to ensure that information on the Site (including odds, promotions, rules and RTP data) is accurate and up to date, minor errors or delays in updating may occur.
Security: Reasonable technical and organisational measures are implemented to protect your data and Account from unauthorised access. However, no system is completely secure and residual risks remain.

Exclusions and Limitations

No UKGC protections: As the Operator does not hold a licence from the UKGC, certain UK-specific regulatory protections (including mandatory third-party dispute resolution via IBAS or similar bodies, GamStop registration, and specific UK fund-protection categories) do not apply to your use of the Services.
Technical failures: The Operator is not liable for losses resulting from:
- Failures of telecommunications networks, internet connectivity or power supply;
- Hardware or software failures on your device;
- Latency, interruptions or disconnections outside the Operator's reasonable control.
Third-party services: The Operator is not responsible for acts or omissions of third parties such as payment processors, Master Agents, internet service providers, or software providers, except to the extent required by applicable law.
Indirect losses: To the fullest extent permitted by law, the Operator is not liable for any indirect, consequential, special or punitive damages, including loss of profits, data, goodwill or opportunity.
Maximum liability: Subject to non-excludable statutory rights, the Operator's total aggregate liability to you in respect of any claim arising out of or in connection with your use of the Site or Services shall not exceed:
- the amount of the relevant Bet or game stake; or
- where the claim does not relate to a specific Bet, the total amount of deposits made into your Account in the 3 months preceding the incident giving rise to the claim,
whichever is lower.
Responsible gambling: The Operator does not accept liability for any losses which you may incur as a result of problem gambling or failure to use responsible gambling tools or seek assistance. You remain responsible for monitoring your gambling behaviour and seeking help where needed.

Intellectual Property Rights

Ownership

Site content: All intellectual property rights in and to the Site and Services, including but not limited to software, code, databases, graphics, logos, trademarks, trade names, designs, text and other content, are owned by or licensed to the Operator or its licensors.
Trademarks: The brand names, logos and trade dress used on skai247.bet, including those associated with Sky 247, are protected under applicable trademark and passing-off laws. You may not use them without prior written consent.

Permitted Use

Limited licence: Subject to your compliance with these Terms, the Operator grants you a limited, non-exclusive, non-transferable licence to access and use the Site and Services for personal, non-commercial entertainment purposes only.
Prohibited activities: You must not:
- Copy, reproduce, modify, adapt, translate, distribute, transmit, display, perform, publish or create derivative works from any part of the Site or Services;
- Reverse engineer, decompile, disassemble or otherwise attempt to derive the source code of any software used in connection with the Site;
- Use any automated tools (bots, crawlers, scrapers) to access or interact with the Site, except as strictly necessary for legitimate indexing by search engines as authorised by the Operator.

Privacy & Data Protection

Privacy policy: Your personal data is collected and processed by the Operator in accordance with the applicable data protection laws and the Site's Privacy Policy, which forms an integral part of these Terms.
Scope of processing: Data processing includes identity verification (KYC), transaction monitoring, responsible gambling checks, marketing (where permitted), and compliance with anti-money laundering and regulatory obligations.
Access to policy: You should review the Privacy Policy available via skai247.bet before registering or using the Services. By using the Sky 247 Services, you acknowledge that your personal data will be processed in accordance with that policy.

Changes to Terms

Right to amend: The Operator may modify these Terms from time to time, for example to reflect changes in law, regulatory requirements, market practice, product features or internal policies.
Notification: Where changes are material, the Operator will take reasonable steps to notify you, such as:
- Displaying a notice or banner on skai247.bet;
- Sending an email to the address registered to your Account (where available); or
- Presenting the updated Terms for acceptance on your next login.
Effective date: Unless otherwise stated, changes will take effect from the date indicated in the updated Terms. Continued use of the Site or Services after that date constitutes your acceptance of the revised Terms.
Right to discontinue use: If you do not agree with any change, you must stop using the Services and may request closure of your Account. In such case, your remaining real-money balance (excluding Bonuses and funds subject to investigation) will be returned to you, subject to standard withdrawal procedures and verification.

Termination & Suspension

Operator's Rights

Grounds for suspension or closure: The Operator may suspend or close your Account, withhold or cancel Bets or winnings, and restrict access to the Services if it reasonably believes that:
- You have breached these Terms or any applicable policy (including prohibited acts or game rules);
- You have provided false or misleading information or failed to pass KYC checks;
- You are involved in fraud, money laundering, collusion, bonus abuse or other illegal or improper conduct;
- Your use of the Services may damage the Operator's reputation or compromise the integrity of its systems or licence.
Temporary measures: During any investigation, the Operator may place temporary restrictions on your Account, including on withdrawals, Bonuses and access to certain games or features.

Player-Initiated Closure

Voluntary closure: You may request closure of your Account at any time by contacting customer support via the channels available on skai247.bet. The Operator may ask for additional confirmation before acting on your request.
Balances on closure: Upon legitimate closure, any remaining real-money balance (excluding disputed funds or sums subject to regulatory hold) will be returned to you via an agreed payment method, subject to standard withdrawal requirements.

Effect of Termination

Outstanding obligations: Termination or suspension of your Account does not affect any obligations that have already arisen, such as bets placed before the termination date, pending investigations or outstanding disputes.
Forfeiture of Bonuses: All active Bonuses and any associated wagering requirements will ordinarily be cancelled on Account closure, unless the Operator decides otherwise in its sole discretion.
Dormant accounts: Accounts that remain inactive for an extended period may be treated in accordance with the Site's dormant account policy, which may include administrative fees and eventual closure, subject to applicable law.

Governing Law & Jurisdiction

Applicable law: These Terms and any dispute arising out of or in connection with them, your Account or your use of the Services shall be governed by and construed in accordance with the laws of Curaçao, without prejudice to any mandatory consumer protection rights that may apply under the laws of your country of residence.
Jurisdiction: Subject to the complaint procedures below, the courts of Curaçao shall have exclusive jurisdiction to settle any dispute, controversy or claim arising out of or relating to these Terms, your Account or your use of the Services.
UK-specific note: Because the Operator does not hold a UKGC licence, you do not have access to UK-approved alternative dispute resolution (ADR) bodies such as IBAS in respect of disputes concerning the Services. UK statutory protections specific to UKGC-licensed operators may not apply.
Complaints escalation: If you have a complaint, you should first raise it with the Operator's customer support. If you are not satisfied with the resolution and the matter concerns licensing or regulatory compliance under the Curaçao licence, you may escalate your complaint to Gaming Curacao, including via the contact email complaints@gaming-curacao.com, in line with the regulator's procedures.

Contact Information

Customer support: Customer support for Sky 247 on skai247.bet is available via:
- Live chat: Accessible through the Site, generally available 24/7 with typical wait times of a few minutes, subject to demand.
- Messaging apps: For certain payment or account matters, you may be directed to communicate with authorised Master Agents via applications such as WhatsApp or similar; such agents act on behalf of the Operator.
- Email: Contact forms or email channels may be provided via the Site. Response times for email may exceed 48 hours, particularly for complex disputes.
Registered and legal address of the Operator: Sky Infotech Limited, Abraham de Veerstraat 9, Willemstad, Curaçao. This address is the registered address associated with the Operator's Curaçao gaming licence and may be used for formal legal correspondence.
Mailing and headquarters information: The Operator's operational headquarters and certain banking arrangements may be maintained via third-party or offshore structures, and detailed street-level headquarters information may not be publicly disclosed. For practical purposes, Players should direct all correspondence through the contact methods available on skai247.bet.
Regulatory complaints contact: For unresolved disputes relating to licensing or regulatory issues under the Curaçao licence 365/JAZ, you may contact Gaming Curacao at complaints@gaming-curacao.com, providing full details of your Account, the disputed transactions and any previous correspondence with the Operator.

By registering an Account or using the Sky 247 Services on skai247.bet, you confirm that you have read, understood and agree to be bound by these Terms as amended from time to time.